PRIVACY POLICY
This privacy policy ("Policy")
describes how the personally identifiable information ("Personal
Information") you may provide in the "Puppy Grinder" mobile
application ("Mobile Application" or "Service") and any of
its related products and services (collectively, "Services") is
collected, protected and used. It also describes the choices available to you
regarding our use of your Personal Information and how you can access and
update this information. This Policy is a legally binding agreement between you
("User", "you" or "your") and Puppy Grinder
("Puppy Grinder", "we", "us" or "our").
By accessing and using the Mobile Application and Services, you acknowledge
that you have read, understood, and agree to be bound by the terms of this
Agreement. This Policy does not apply to the practices of companies that we do
not own or control, or to individuals that we do not employ or manage.
Automatic collection of information
When you use the Mobile Application, our servers
automatically record information that your device sends. This data may include
information such as your device's IP address and location, device name and
version, operating system type and version, language preferences, information
you search for in the Mobile Application, access times and dates, and other
statistics.
Information collected automatically is used only
to identify potential cases of abuse and statistical information regarding the
usage of the Mobile Application and Services. This statistical information is
not otherwise aggregated in such a way that would identify any particular user
of the system.
Collection of personal information
You can access and use the Mobile Application
and Services without telling us who you are or revealing any information by
which someone could identify you as a specific, identifiable individual. If,
however, you wish to use some of the features in the Mobile Application, you
may be asked to provide certain Personal Information (for example, your name
and e-mail address). We receive and store any information you knowingly provide
to us when you create an account, publish content, make a purchase, or fill out
any online forms in the Mobile Application. When required, this information may
include the following:
- Personal details such as name, country of
residence, etc.
- Contact information such as email address,
address, etc.
- Account details such as user name, unique user
ID, password, etc.
- Payment information such as credit card
details, bank details, etc.
- Geolocation data such as latitude and
longitude.
- Certain features on the mobile device, such as
contacts, calendar, gallery, etc.
- Any other materials you willingly submit to us,
such as articles, images, feedback, etc.
You can choose not to provide us with your
Personal Information, but then you may not be able to take advantage of some of
the features in the Mobile Application. Users who are uncertain about what
information is mandatory are welcome to contact us.
Use and processing of collected information
In order to make the Mobile Application and
Services available to you, or to meet a legal obligation, we need to collect
and use certain Personal Information. If you do not provide the information
that we request, we may not be able to provide you with the requested products
or services. Some of the information we collect is directly from you via the
Mobile Application and Services. However, we may also collect Personal Information
about you from other sources such as social media, emails, etc. Any of the
information we collect from you may be used for the following purposes:
- Create and manage user accounts
- Fulfill and manage orders
- Deliver products or services
- Improve products and services
- Send administrative information
- Send marketing and promotional communications
- Respond to inquiries and offer support
- Request user feedback
- Improve user experience
- Post customer testimonials
- Deliver targeted advertising
- Enforce terms and conditions and policies
- Protect from abuse and malicious users
- Respond to legal requests and prevent harm
- Run and operate the Mobile Application and
Services
Processing your Personal Information depends on
how you interact with the Mobile Application and Services, where you are
located in the world and if one of the following applies: (i) you have given
your consent for one or more specific purposes; this, however, does not apply,
whenever the processing of Personal Information is subject to California
Consumer Privacy Act or European data protection law; (ii) provision of
information is necessary for the performance of an agreement with you and/or
for any pre-contractual obligations thereof; (iii) processing is necessary for
compliance with a legal obligation to which you are subject; (iv) processing is
related to a task that is carried out in the public interest or in the exercise
of official authority vested in us; (v) processing is necessary for the
purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations, we may be
allowed to process information until you object to such processing (by opting
out), without having to rely on consent or any of the following legal bases
below. In any case, we will be happy to clarify the specific legal basis that
applies to the processing, and in particular, whether the provision of Personal
Information is a statutory or contractual requirement, or a requirement
necessary to enter into a contract.
Billing and payments
In case of services requiring payment, we
request credit card or other payment account information, which will be used
solely for processing payments. Your purchase transaction data is stored only
as long as is necessary to complete your purchase transaction. After that is
complete, your purchase transaction information is deleted. Where necessary for
processing future payments and subject to your prior consent, your financial
information will be stored in encrypted form on secure servers of our reputable
payment gateway service provider, who is beholden to treating your Personal
Information in accordance with this Policy. All direct payment gateways adhere
to the latest security standards as managed by the PCI Security Standards
Council, which is a joint effort of brands like Visa, MasterCard, American
Express, and Discover. Â Sensitive and private data exchange happens over an
SSL-secured communication channel and is encrypted and protected with digital
signatures, and the Mobile Application and Services are also in compliance with
PCI vulnerability standards in order to create as secure an environment as
possible for Users. Scans for malware are performed on a regular basis for
additional security and protection.
Managing information
You are able to delete certain Personal
Information we have about you. The Personal Information you can delete may
change as the Mobile Application and Services change. When you delete Personal
Information, however, we may maintain a copy of the unrevised Personal
Information in our records for the duration necessary to comply with our
obligations to our affiliates and partners, and for the purposes described
below. If you would like to delete your Personal Information or permanently
delete your account, you can do so on the settings page of your account in the
Mobile Application.
Disclosure of information
Depending on the requested Services or as
necessary to complete any transaction or provide any service you have
requested, we may share your information with your consent with our trusted
third parties that work with us, any other affiliates and subsidiaries we rely
upon to assist in the operation of the Mobile Application and Services
available to you. We do not share Personal Information with unaffiliated third
parties. These service providers are not authorized to use or disclose your
information except as necessary to perform services on our behalf or comply
with legal requirements. We may share your Personal Information for these
purposes only with third parties whose privacy policies are consistent with
ours or who agree to abide by our policies with respect to Personal
Information. These third parties are given Personal Information they need only
in order to perform their designated functions, and we do not authorize them to
use or disclose Personal Information for their own marketing or other purposes.
We will disclose any Personal Information we
collect, use or receive if required or permitted by law, such as to comply with
a subpoena, or similar legal process, and when we believe in good faith that
disclosure is necessary to protect our rights, protect your safety or the
safety of others, investigate fraud, or respond to a government request.
In the event we go through a business
transition, such as a merger or acquisition by another company, or sale of all
or a portion of its assets, your user account and Personal Information will
likely be among the assets transferred.
Retention of information
We will retain and use your Personal Information
for the period necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements unless a longer retention period is
required or permitted by law. We may use any aggregated data derived from or
incorporating your Personal Information after you update or delete it, but not
in a manner that would identify you personally. Once the retention period
expires, Personal Information shall be deleted. Therefore, the right to access,
the right to erasure, the right to rectification, and the right to data
portability cannot be enforced after the expiration of the retention period.
End User License Agreement
Every User must need to accept the End User
License Agreement (EULA) in order to register themselves on the application. We
do not tolerate any objectionable content or abusive users, and users will be
blocked from the application. The user must accept the agreement before signing
up for the application. This agreement will be presented in the form of a Tick
Mark on the signup screen. Accepting the EULA means that any form of
intolerable content will not be accepted. User-generated content must not be
abusive. It includes posting images, adding reviews, comments any other form of
content that might harm other users’ sentiments. The user can report such a form
of content, and the admin will have the full rights to directly deactivate that
user’s account.
The rights of users
You may exercise certain rights regarding your
information processed by us. In particular, you have the right to do the
following: (i) you have the right to withdraw consent where you have previously
given your consent to the processing of your information; (ii) you have the
right to object to the processing of your information if the processing is
carried out on a legal basis other than consent; (iii) you have the right to
learn if information is being processed by us, obtain disclosure regarding
certain aspects of the processing and obtain a copy of the information
undergoing processing; (iv) you have the right to verify the accuracy of your
information and ask for it to be updated or corrected; (v) you have the right,
under certain circumstances, to restrict the processing of your information, in
which case, we will not process your information for any purpose other than
storing it; (vi) you have the right, under certain circumstances, to obtain the
erasure of your Personal Information from us; (vii) you have the right to
receive your information in a structured, commonly used and machine readable
format and, if technically feasible, to have it transmitted to another
controller without any hindrance. This provision is applicable provided that
your information is processed by automated means and that the processing is
based on your consent, on a contract which you are part of, or on
pre-contractual obligations thereof.
California privacy rights
In addition to the rights as explained in this
Policy, California residents who provide Personal Information (as defined in
the statute) to obtain products or services for personal, family, or household
use are entitled to request and obtain from us, once a calendar year,
information about the Personal Information we shared, if any, with other
businesses for marketing uses. If applicable, this information would include
the categories of Personal Information and the names and addresses of those
businesses with which we shared such personal information for the immediately
prior calendar year (e.g., requests made in the current year will receive
information about the prior year). To obtain this information, please contact
us.
How to exercise these rights
Any requests to exercise your rights can be
directed to Puppy Grinder LLC through the contact details provided in this
document. Please note that we may ask you to verify your identity before
responding to such requests. Your request must provide sufficient information
that allows us to verify that you are the person you are claiming to be or that
you are the authorized representative of such person. You must include
sufficient details to allow us to properly understand the request and respond
to it. We cannot respond to your request or provide you with Personal
Information unless we first verify your identity or authority to make such a
request and confirm that the Personal Information relates to you.
Privacy of children
We do not knowingly collect any Personal
Information from children under the age of 18. If you are under the age of 18,
please do not submit any Personal Information through the Mobile Application
and Services. We encourage parents and legal guardians to monitor their
children's Internet usage and to help enforce this Policy by instructing their
children never to provide Personal Information through the Mobile Application
and Services without their permission. If you have reason to believe that a
child under the age of 18 has provided Personal Information to us through the
Mobile Application and Services, please contact us. You must also be old enough
to consent to the processing of your Personal Information in your country (in
some countries, we may allow your parent or guardian to do so on your behalf).
Advertisements
We may permit certain third-party companies to
help us tailor advertising that we think may be of interest to users and to
collect and use other data about user activities in the Mobile Application.
These companies may deliver ads that might place cookies and otherwise track
user behavior.
Affiliates
We may disclose information about you to our
affiliates for the purpose of being able to offer you related or additional
products and services. Any information relating to you that we provide to our
affiliates will be treated by those affiliates in accordance with the terms of
this Policy.
Email marketing
We offer electronic newsletters to which you may
voluntarily subscribe at any time. We are Puppy Grinder to keep your e-mail
address confidential and will not disclose your email address to any third
parties except as allowed in the information use and processing section or for
the purposes of utilizing a third-party provider to send such emails. We will
maintain the information sent via e-mail in accordance with applicable laws and
regulations.
In compliance with the CAN-SPAM Act, all e-mails
sent from us will clearly state who the e-mail is from and provide clear
information on how to contact the sender. You may choose to stop receiving our
newsletter or marketing emails by following the unsubscribe instructions
included in these emails or by contacting us. However, you will continue to
receive essential transactional emails.
Links to other resources
The Mobile Application and Services contain
links to other resources that are not owned or controlled by us. Please be
aware that we are not responsible for the privacy practices of such other
resources or third parties. We encourage you to be aware when you leave the
Mobile Application and Services and to read the privacy statements of each and
every resource that may collect Personal Information.
Information security
We secure information you provide on computer
servers in a controlled, secure environment, protected from unauthorized
access, use, or disclosure. We maintain reasonable administrative, technical,
and physical safeguards in an effort to protect against unauthorized access,
use, modification, and disclosure of Personal Information in our control and custody.
However, no data transmission over the Internet or wireless network can be
guaranteed. Therefore, while we strive to protect your Personal Information,
you acknowledge that, (i) there are security and privacy limitations of the
Internet which are beyond our control; (ii) the security, integrity, and
privacy of any and all information and data exchanged between you and the
Mobile Application and Services cannot be guaranteed; and (iii) any such
information and data may be viewed or tampered with in transit by a third
party, despite best efforts.
Puppy Grinder
is a smart platform for dog owners to explore connections for breeding or
companionship. Create detailed profiles for your dogs with information like
color, eye color, personality traits, and location. The app suggests compatible
matches based on each dog’s unique profile. Chat directly with other pet owners
under each dog’s identity, express interest for breeding, or simply build a
social network for your pets.
Subscription details are
as follows:
For an ad-free
experience, users have 2 subscription options:
- Monthly: $19.99
- Yearly: $199.00
Data breach
In the event we become aware that the security
of the Mobile Application and Services has been compromised or users Personal
Information has been disclosed to unrelated third parties as a result of
external activity, including, but not limited to, security attacks or fraud, we
reserve the right to take reasonably appropriate measures, including, but not
limited to, investigation and reporting, as well as notification to and
cooperation with law enforcement authorities. In the event of a data breach, we
will make reasonable efforts to notify affected individuals if we believe that
there is a reasonable risk of harm to the user as a result of the breach or if
notice is otherwise required by law. When we do, we will post a notice in the
Mobile Application, send you an email.
Changes and amendments
We reserve the right to modify this Policy or
its terms relating to the Mobile Application and Services from time to time in
our discretion and will notify you of any material changes to the way in which
we treat Personal Information. When we do, we will revise the updated date at
the bottom of this page. We may also provide notice to you in other ways in our
discretion, such as through contact information you have provided. Any updated
version of this Policy will be effective immediately upon the posting of the
revised Policy unless otherwise specified. Your continued use of the Mobile
Application and Services after the effective date of the revised Policy (or
such other act specified at that time) will constitute your consent to those
changes. However, we will not, without your consent, use your Personal
Information in a manner materially different than what was stated at the time
your Personal Information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy
and agree to all its terms and conditions. By accessing and using the Mobile
Application and Services, you agree to be bound by this Policy. If you do not
agree to abide by the terms of this Policy, you are not authorized to access or
use the Mobile Application and Services.
Contacting us
If you would like to contact us to understand more
about this Policy or wish to contact us concerning any matter relating to
individual rights and your Personal Information, you may do so via the contact
form or send an email to Daniel@puppygrinder.com